Cookies Policy of UXE TEAM SL

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1. What are Cookies?

Cookies are small text files that are downloaded to the user's device (computer, tablet, smartphone, etc.) when visiting our application. These files allow storing and retrieving information about the navigation performed, and are essential for the application to function efficiently. Additionally, they contribute to improving the user experience by remembering preferences and personalizing content.

2. Types of Cookies Used in UXE

We use different types of cookies in our application, each with a specific purpose. Below, we detail the types of cookies we use:

a. By ownership:

  • Own cookies: These are sent to the user's device from a domain managed by UXE and from which the service requested by the user is provided.
  • Third-party cookies: These are sent to the user's device from a domain not managed by UXE, but by another entity that processes the data obtained through cookies.

b. By duration:

  • Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the application, so none are recorded on your device.
  • Persistent cookies: These are cookies that remain stored on the user's device for a specified period, allowing preferences or actions to be remembered in the application.

c. By purpose:

  • Technical cookies: These are essential for the functioning of the application and allow the user to navigate through it and use its functions, such as accessing secure areas or the authentication process.
  • Personalization cookies: These allow the user to specify or customize some characteristics of the application, such as the language, the region from which they access, or the display settings.
  • Analytics cookies: These allow UXE or third parties to track and analyze user behavior. The information collected is used to measure application activity and create user navigation profiles to introduce improvements based on the analysis of usage data.
  • Advertising cookies: These are used to manage advertising spaces in the application and show relevant ads tailored to the user's interests.
  • Behavioral advertising cookies: These collect information about the user's preferences and personal choices to show personalized ads.

3. Cookies Used in UXE

Own Cookies:

  • Name: session_cookie
    • Purpose: Ensure user authentication and maintain the session active.
    • Duration: Until the end of the browsing session.
  • Name: user_preferences
    • Purpose: Store user preferences, such as language and display settings.
    • Duration: 1 year.

Third-Party Cookies:

  • Google Analytics
    • Purpose: Collect anonymous browsing data to analyze application usage and improve the user experience.
    • Duration: Up to 2 years.
  • Facebook Pixel
    • Purpose: Track conversions and optimize advertising campaigns.
    • Duration: Up to 1 year.
  • Hotjar
    • Purpose: Analyze user interaction with the application to identify areas for improvement and optimize usability.
    • Duration: Up to 1 year.

4. How Can Users Manage Cookies?

Users have the option to allow, block, or delete cookies installed on their device by configuring their browser options or from the cookie settings in our application. Disabling some cookies may affect the functionality and user experience of the application.

Cookie Settings in Common Browsers:

  • Google Chrome: Cookie management in Chrome
  • Mozilla Firefox: Cookie management in Firefox
  • Safari: Cookie management in Safari
  • Microsoft Edge: Cookie management in Edge

5. User Consent

When accessing our application for the first time, users will see a banner notice about the use of cookies that will allow them to accept all cookies, configure them according to their preferences, or reject those that are not strictly necessary. Accepting cookies will optimize the user experience, while not accepting or blocking cookies may affect certain functionalities of the application. Users can change or withdraw their consent for the use of cookies at any time by accessing the cookie settings available in the application.

6. International Data Transfers

Third-party cookies used in our application, such as those from Google or Facebook, may involve the transfer of personal data outside the European Economic Area (EEA). In such cases, UXE ensures that these transfers comply with appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Changes to the Cookies Policy

UXE TEAM SL reserves the right to modify this cookies policy at any time to adapt it to legislative changes, improvements in the application, or changes in cookie processing practices. Any changes will be communicated to users through a notice in the application, and the date of the last revision will be updated.

8. Contact and Inquiries

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Date of last update: 06/11/2024